This Privacy Policy (“Policy”) outlines how [My Ticket Kenya] (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our online event ticketing services (“Services”). By using our Services, you consent to the practices described in this Policy.

1. Information Collection

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you use our Services to purchase event tickets.

1.2 Usage Information: We may collect information about how you use our website, including your browsing activities, IP address, device information, and location data.

2. Use of Information

2.1 Providing Services: We use the information collected to process and fulfill your ticket orders, provide customer support, and communicate event-related information.

2.2 Personalization: We may use your information to personalize your experience and recommend events that match your interests.

2.3 Communication: We may send you event updates, promotional offers, and other relevant communications. You can opt out of marketing communications at any time.

3. Information Sharing

3.1 Event Organizers: We may share your information with event organizers to facilitate event entry and communication.

3.2 Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services.

3.3 Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.

4. Data Security

4.1 Security Measures: We implement security measures to protect your information from unauthorized access, disclosure, or alteration.

4.2 User Responsibility: While we take reasonable steps to protect your information, you should also take precautions to keep your account credentials secure.

5. Data Retention

5.1 Retention Period: We retain your personal information for as long as necessary to provide our Services and fulfill our legal obligations.

6. Your Rights

6.1 Access and Correction: You have the right to access and correct your personal information stored by us.

6.2 Withdraw Consent: You can withdraw your consent for us to collect and process your personal information at any time.

6.3 Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

7. Children’s Privacy

7.1 Children’s Information: Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to this Policy

8.1 Policy Changes: We may update this Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes.

9. Contact Us

9.1 Questions or Concerns: If you have questions or concerns about this Policy or our privacy practices, please contact us at myticketkenya@gmail.com or 0724 879 424.