Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the online event ticketing services (“Services”) provided by My Ticket Kenya (“Company,” “we,” “us,” or “our”). By accessing or using our website and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Event Tickets

1.1 Availability: Our website provides information about various events and offers tickets for sale in Kenya. Availability is subject to change without notice.

1.2 Purchase and Payment: By purchasing tickets through our website, you agree to provide accurate and complete information. Payment is required to confirm your ticket purchase.

1.3 Ticket Delivery: Tickets may be delivered electronically via email or through your online account. It’s your responsibility to ensure you have provided accurate contact information.

2. Cancellations and Refunds

2.1 Event Cancellation: If an event is canceled by the event organizer, you may be eligible for a refund. We will communicate cancellation and refund policies as provided by the event organizer.

2.2 Refund Eligibility: Refund eligibility is determined by the event organizer’s policies. We may facilitate the refund process, but the final decision lies with the event organizer.

3. User Accounts

3.1 Account Creation: In order to use certain features of our Services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Information: You agree to provide accurate and up-to-date information during the account registration process.

4. Use of the Website

4.1 Restrictions: You agree not to use our website for any unlawful or unauthorized purposes. You may not reproduce, modify, or distribute any content without our written permission.

4.2 User Conduct: You agree to conduct yourself in a respectful and responsible manner while using our website and Services. Any form of harassment, abuse, or inappropriate behavior is prohibited.

5. Privacy

5.1 Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your personal information in accordance with Kenyan data protection laws. By using our Services, you agree to our Privacy Policy.

6. Liability

6.1 Limitation of Liability: We are not responsible for any direct, indirect, incidental, special, or consequential damages arising from your use of our Services or any events you attend.

7. Changes to Terms

7.1 Amendment: We reserve the right to modify or update these Terms at any time, in compliance with Kenyan laws. Changes will be effective upon posting to our website.

8. Governing Law and Dispute Resolution

8.1 Jurisdiction: These Terms are governed by the laws of Kenya. Any disputes arising from these Terms or the use of our Services will be subject to the exclusive jurisdiction of the courts in Kenya.

Again, remember that these are general terms and conditions and should be reviewed by legal professionals to ensure compliance with Kenyan laws and regulations.